PRIVATE GP CONSULTATIONS
Our Private Doctors can assist in a wide range of medical issues. In the vast majority of cases our doctors can recommend the appropriate treatment directly, and where they can't they can refer you to the appropriate specialist.
We offer short notice Private GP appointments, often same day and usually within 24 hours.
A private prescription from GP Matters offers a quick and easy way to get the medication you need, especially when you are away from home, travelling or on business.
Arrange a consultation with one of our GPs. You can book HERE.
Phone reception on 0141 7373 289
Email info@gpmatters.com
Book online
There is no formal registration process to go through when you visit GP Matters.
You can book an appointment with one of our clinicians on a one-off basis.
if you are a new patient we will ask you to to complete our online registration form, it only takes a couple of minutes.
Registering at GP Matters and seeing one of our doctors does NOT affect your registration at your NHS practice. We recommend that patients maintain their registration with NHS services.
Overseas / visiting patients are most welcome.
No. We do not share any information with your NHS GP. Only with your consent.
GP consultations are scheduled for 15 minutes which is typically sufficient for one issue.
If you are a new patient or have multiple concerns or a complex long standing issue then please book a 30 min appointment.
Payment is by credit or debit card only.
Payments are processed through our online payment portal when booking online.
Our fees are available HERE
What if I have health insurance? - We do not work directly with insurance companies. You will have to pay for the consultation at the time of the appointment, but we are very happy to provide receipts so you can claim back the cost of your appointment if it is covered by your insurer.
Can I pay in instalments? No, unfortunately we do not offer payment plans.
Any further investigations which you may require during or after your appointment are not included in the cost of your appointment. Before any such tests are undertaken the GP will explain why these tests are recommended and the costs associated with them.
If a prescription is required, our GPs can provide a private prescription. Follow this LINK (private prescriptions) for more information.
There is no additional charge for a prescription that is issued within a GP consultation.
A private prescription can be taken to any pharmacy. The chemist might charge a dispensing fee, along with the cost of the medication.
Please note that prescriptions cannot be issued to new patients without a GP consultation.
What about repeat prescriptions?
We can provide repeat prescriptions:
- If this is for a medication that we have initiated then all you need to do is submit a prescription request via email for our GP to review.
- If this is for a medication that was initiated by another practice, then we will require written documentation of the treatment for our doctor to review – You will need to book a consultation with one of our GPs.
We cannot guarantee that you will be able to receive the private prescription you are requesting from our doctors. The final decision is always at the doctor’s discretion and whatever the case, we will act according to medical and clinical guidelines.
You will be greeted by our reception staff when you arrive for your GP appointment. If you are a new patient they will ask you to complete a health questionnaire before seeing your GP, if you have not already done this on-line.
There is local on street parking outside the Clinic that can be paid via RingGo.
We unfortunately do not have a customer accessible car park.
We do not provide a walk in appointment service, please call the practice in advance to book your appointment.
Same day appointments are usually available if you need to see a GP that day.
We do not provide a service for medical emergencies. If you think you have a medical emergency please dial NHS urgent services on 111 or 999 as appropriate, or visit your local Accident and Emergency Department.
Unfortunately, we regret to inform you that our private GP service is only available for patients aged 16 and over.
We do, however, offer vaccinations to children from 12 months.
Cancellations Policy
Please allow at least 24 hours notice for the cancellation or changing of any confirmed appointment.
After that, you will be charged a 100% fee for appointments missed or cancelled without a 24 hour warning (Saturdays & Sundays not included).
Late Appointments Policy
If patients arrive more than 10 minutes late, they have missed their appointment and the cancellation policy will apply.
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